Customer support software

Products by startup task, with current offers and a full record for each.

63 products

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Freshdesk

AI customer support

Freshdesk is listed for customer support and customer experience workflows. The initial research scope includes opt for multi-channel support, optimize ticket management, enhance customer satisfaction, give users autonomy. Product capabilities, plan limits and current prices still need a vendor-source check.

Freshchat

AI customer support

Freshchat is listed for customer support and collaboration workflows. The initial research scope includes get real-time performance reports, optimize team management, respond quickly to customer requests with the chatbot, communicate in 33+ languages. Product capabilities, plan limits and current prices still need a vendor-source check.

Intercom

Communication

Intercom is a customer communications platform combining AI-powered support, proactive messaging, and product tours. Its AI agent Fin resolves 50%+ of support queries instantly — helping teams at Atlassian, Notion, and New Relic scale support without headcount.

Listed offer1 year free

Mercury customers; New customers only Seed or Series A Up to 25 employees

Pivony

AI customer support

Pivony is listed for customer support and customer experience workflows. The initial research scope includes easily share insights across your organization, leverage your internal data, connect all relevant data sources, optimize your marketing efforts with targeted customer segmentation. Product capabilities, plan limits and current prices still need a vendor-source check.

Zenduty

Cloud & infrastructure

Zenduty is listed for application monitoring and it workflows. The initial research scope includes collaborative incident management, actionable insights, a complete and ergonomic dashboard, a community forum. Product capabilities, plan limits and current prices still need a vendor-source check.

MoEngage

AI automation

MoEngage is listed for customer experience and customer workflows. The initial research scope includes analyze your campaigns in detail, boost conversions with personalized messaging, onboard your customers efficiently, leverage ai to predict user actions. Product capabilities, plan limits and current prices still need a vendor-source check.

CloudTalk

AI customer support

CloudTalk is listed for customer experience and call centers workflows. The initial research scope includes customizable call flows, multiple communication channels, integrations, call recording. Product capabilities, plan limits and current prices still need a vendor-source check.

CallHippo

AI customer support

CallHippo is a cloud phone and contact-centre platform that gives sales and support teams numbers, call routing, SMS and AI call agents.

Listed offer$0 per user per month, unlimited users

Published as a self-serve startup plan on CallHippo's pricing page; number and usage charges still apply.

HubSpot

CRM & sales

HubSpot is an all-in-one CRM platform with tools for marketing, sales, customer service, content management, and operations. Used by 200,000+ customers in 120+ countries, HubSpot is the most popular CRM platform for growing businesses.

Listed offerUp to 90% off eligible products in year one

Main tier: pre-seed, seed or Series A, with approved partner affiliation or verifiable venture funding. Series B and later do not qualify for that tier.

LeadSquared

CRM & sales

LeadSquared is listed for customer experience and customer workflows. The initial research scope includes gather real-time insights, automate all your field forces, simply automate your marketing, streamline sales processes. Product capabilities, plan limits and current prices still need a vendor-source check.

LiveAgent

Business operations

LiveAgent is listed for customer support and call centers workflows. The initial research scope includes boost the efficiency of your faq, social media integration, chat with your customers live, optimize customer request management. Product capabilities, plan limits and current prices still need a vendor-source check.

Zendesk

CRM & sales

Zendesk is an AI-powered CX platform designed to deliver high-quality resolutions across every channel and service model

Listed offer6 months free + more

Mercury customers; Must be a new Zendesk customer with fewer than 100 employees and up to Series B in funding

Memberstack

Customer support

Memberstack is listed for website builder and development workflows. The initial research scope includes advanced analytics, automation for your business, seamless integration, personalization at its best. Product capabilities, plan limits and current prices still need a vendor-source check.

CustomGPT.ai

AI assistants

CustomGPT.ai is listed for customer support and no-code development workflows. The initial research scope includes subscription-based model, integration capabilities, high accuracy rate, no-code platform. Product capabilities, plan limits and current prices still need a vendor-source check.

LiveChat

AI customer support

LiveChat is listed for customer support and ai workflows. The initial research scope includes access reports on your agents and their performance, manage teams, optimize customer service performance, set up optimized and customized chats. Product capabilities, plan limits and current prices still need a vendor-source check.

Freshworks

CRM & sales

Freshworks makes cloud-based customer engagement software including Freshdesk (support), Freshsales (CRM), and Freshservice (ITSM). Used by 67,000+ businesses across 120+ countries to deliver better customer and employee experiences.

Availability needs review90% off with Freshworks for Startups

Under 1 year old or early-stage startup; not a current Freshworks customer; apply directly at freshworks.com/company/partners/startup-program

Pagerly

Customer support

Pagerly is listed for communication and customer support workflows. The initial research scope includes on-call scheduling and rotations, incident management and response, it helpdesk ticketing, customer support integrations. Product capabilities, plan limits and current prices still need a vendor-source check.

BlockSurvey

AI customer support

BlockSurvey is listed for survey and ai customer support workflows. The initial research scope includes analyze responses in real-time, improve your survey completion rates, protect the privacy of your survey respondents, take advantage of integrated analytical tools. Product capabilities, plan limits and current prices still need a vendor-source check.

Devrev

CRM & sales

DevRev is an AI-native platform unifying product, engineering, and customer support into a single system of record. Replaces siloed Jira and Zendesk deployments with a connected platform where customer issues map directly to code and product decisions.

Availability needs reviewFree platform access with DevRev for Startups

Direct apply at devrev.ai/startups; free access to platform

Mailchimp

Content & SEO

Mailchimp is listed for email marketing and customer experience workflows. The initial research scope includes advanced reporting and analytics, segment your customers finely, continuously optimize your strategy, connect all your tools. Product capabilities, plan limits and current prices still need a vendor-source check.

Listed offerFree plan for up to 250 contacts

General free plan; contact, sending and feature limits apply. No startup funding-stage qualification is required.

Atolia

Business operations

Atolia is listed for project management and collaboration workflows. The initial research scope includes collaborate with your partners, manage user permissions, share your documents securely, customize your workspace. Product capabilities, plan limits and current prices still need a vendor-source check.

Teamwork

Customer support

Teamwork.com is a project management platform built for client-facing teams at agencies, consultancies, and professional services firms. Provides task management, time tracking, billing, resource planning, and client portals in one deeply integrated platform.

Availability needs review1 year free all-in-one project management with Teamwork for Startups

Early-stage startups; new customers only; testimonial required

Hotjar

Analytics

Hotjar is listed for data analytics and customer experience workflows. The initial research scope includes form analysis, visitor segmentation, behavior analytics, surveys. Product capabilities, plan limits and current prices still need a vendor-source check.

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