Customer research software

Products by startup task, with current offers and a full record for each.

12 products

Drag’n Survey

AI assistants

Drag’n Survey is listed for ai productivity and survey workflows. The initial research scope includes real-time response tracking, ai-assisted survey creation, customizable branding options, ai sentiment analysis. Product capabilities, plan limits and current prices still need a vendor-source check.

Paperform

Customer research

Paperform is listed for survey and customer workflows. The initial research scope includes custom form design, integrations with popular tools, automated workflows, multi-page forms with save and resume. Product capabilities, plan limits and current prices still need a vendor-source check.

Tally

Customer research

Tally is a form builder for creating forms and surveys with a no-code editor, logic jumps and response analytics.

Listed offerDiscount on Tally Pro (amount set by Tally)

Startups that meet the eligibility conditions listed on the Tally for Startups page, including membership of a participating partner organisation where a partner code is used.

Pendo

Analytics

Pendo is a product experience platform that combines product analytics, in-app guides, roadmapping, and customer feedback tools. Helps product teams understand what users actually do in their app, then guide them to value — used at Salesforce, Zendesk, and ABB.

Availability needs reviewFree product analytics plan with Pendo for Startups

Direct apply at pendo.io/pendo-for-startups; free plan for startups; no partner needed

Zoho Forms

Customer research

Zoho Forms is listed for survey and customer workflows. The initial research scope includes mobile-responsive, drag-and-drop interface, customizable forms, integration capabilities. Product capabilities, plan limits and current prices still need a vendor-source check.

Visiblevc

Customer research

Visible is an investor reporting and portfolio analytics platform for startup founders. Makes it easy to create and send investor updates, track KPIs, manage data rooms, and maintain relationships with investors — trusted by 10,000+ startups worldwide.

Availability needs reviewFree Starter Plan with Visible for Startups

Direct apply at visible.vc; free investor reporting and analytics; no partner needed

BlockSurvey

AI customer support

BlockSurvey is listed for survey and ai customer support workflows. The initial research scope includes analyze responses in real-time, improve your survey completion rates, protect the privacy of your survey respondents, take advantage of integrated analytical tools. Product capabilities, plan limits and current prices still need a vendor-source check.

SurveySparrow

Analytics

SurveySparrow is a survey and feedback platform: conversational forms, customer and employee surveys, product research and the ticketing that follows, with automation and integrations into the rest of the stack.

Listed offer$2,000 credit for $500

Startups two years old or younger, legally registered, with 50 or fewer employees; the credit pack is non-refundable and Enterprise plans are not part of the programme.

Segment

Customer research

Segment is a customer data platform (CDP) that collects, cleans, and routes customer data to 400+ marketing, analytics, and data tools. Owned by Twilio, Segment is used by 25,000+ companies to create a single source of truth for customer behaviour.

Listed offerCurrent startup resources; no verified Segment award

No current universal Segment startup-credit or two-year free-plan entitlement was confirmed by this official route.

Customer

Customer research

Customer.io is an automated messaging platform for sending behaviour-triggered emails, push notifications, SMS, and in-app messages. Designed for product and marketing teams at data-driven companies to build personalised lifecycle campaigns at scale.

Availability needs review12 months free with Customer.io for Startups — bootstrapped tier

Bootstrapped startup; under $2M raised; new customer; direct apply at customer.io/solutions/startups

CleverTap

CRM & sales

CleverTap is a customer lifecycle and engagement platform combining analytics, segmentation, and omnichannel messaging. Helps consumer apps retain and monetise users through personalised push, email, SMS, and in-app experiences — processing 15B+ events per day.

Listed offer50% off

Mercury customers; New customers only

Typeform

Customer research

Typeform is an online form and survey builder known for its conversational, one-question-at-a-time format. Creates engaging lead gen forms, customer feedback surveys, quizzes, and research tools — with 120+ integrations and an API for embedding forms anywhere.

Listed offerUp to 75% off the annual Business plan

Not already a paid Typeform customer, less than $5M raised, fewer than fifty employees and company younger than five years.

Prepaid · USD

Top up balance

Available balance: $0.00

Your balance works across Heap tools. A failed lookup or generation releases its reserved amount.