Customer support software

Products by startup task, with current offers and a full record for each.

63 products

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Zoho SalesIQ

Customer support

Zoho SalesIQ is listed for customer support and communication workflows. The initial research scope includes advanced analytics, mobile version, real-time visitor tracking, automated chatbots and multi-channel messaging. Product capabilities, plan limits and current prices still need a vendor-source check.

Collect.chat

Customer support

Collect.chat is listed for customer support and communication workflows. The initial research scope includes automated lead generation, human handover option, connect your third-party applications, improve customer satisfaction. Product capabilities, plan limits and current prices still need a vendor-source check.

Joonbot

AI assistants

Joonbot is listed for customer experience and customer support workflows. The initial research scope includes personalisation, multiple formats, logic & calculation, performance tracking. Product capabilities, plan limits and current prices still need a vendor-source check.

DoneDone

Collaboration

DoneDone is listed for customer support and task management workflows. The initial research scope includes manage workflows optimally, deliver responsive customer service, track tasks efficiently, track performance with precision. Product capabilities, plan limits and current prices still need a vendor-source check.

Gmelius

Collaboration

Gmelius is listed for email marketing and collaboration workflows. The initial research scope includes email templates, meeting schedule, advanced analytics, shared inboxes. Product capabilities, plan limits and current prices still need a vendor-source check.

Botnation

AI assistants

Botnation is listed for customer support and ai customer support workflows. The initial research scope includes advanced natural language processing, import and export your collected data, create your chatbot quickly, integrate your tools. Product capabilities, plan limits and current prices still need a vendor-source check.

Chatbase

AI assistants

Chatbase is listed for customer support and communication workflows. The initial research scope includes training on diverse file types, api access for advanced integration, seamless website embedding, source material citation. Product capabilities, plan limits and current prices still need a vendor-source check.

Calendesk

Business operations

Calendesk is listed for customer experience and scheduling workflows. The initial research scope includes create your own landing page, appointment reminders and confirmations, multi-location availability, subscriptions. Product capabilities, plan limits and current prices still need a vendor-source check.

Document360

Customer support

Document360 is a knowledge base and documentation platform for creating self-service support portals, internal wikis, and API documentation. Used by 10,000+ businesses to help customers help themselves — reducing support tickets and onboarding friction.

Availability needs review6 months free with Document360 for Startups

Affiliated with a Document360 partner (accelerator/incubator/VC/startup community); early-stage startup

Cacheflow

Business operations

Cacheflow is listed for customer experience and prospecting workflows. The initial research scope includes get recurring payments, benefit from relevant integrations, ensure data security and compliance, simplify your subscription billing. Product capabilities, plan limits and current prices still need a vendor-source check.

Zoom Phone

Communication

Zoom Phone is listed for communication and call centers workflows. The initial research scope includes elevate to meeting, auto-attendants and ivr, call recording and transcription, centralized management portal. Product capabilities, plan limits and current prices still need a vendor-source check.

Perdoo

Business operations

Perdoo is listed for project management and customer experience workflows. The initial research scope includes plan, track, deliver your growth goals, save a full working day a year, communicate strategy with clarity, get up-to-speed in minutes not months. Product capabilities, plan limits and current prices still need a vendor-source check.

LiveChatAI

AI customer support

LiveChatAI is listed for ai customer support and communication workflows. The initial research scope includes ai boost™ contextualization, instant resolutions, human-ai handoff, data-driven responses. Product capabilities, plan limits and current prices still need a vendor-source check.

Search Ads

Advertising

Search Ads is listed for advertising and growth marketing workflows. The initial research scope includes automate fastidious tasks, optimize your targeting, bid on the best quality keywords, integrate tools to apple search ads. Product capabilities, plan limits and current prices still need a vendor-source check.

SnapCall

Communication

SnapCall is listed for call centers and customer support workflows. The initial research scope includes implement smart call buttons, get all the information you need for your call, access data analysis, record calls. Product capabilities, plan limits and current prices still need a vendor-source check.

Salesforce

Communication

Salesforce is the world's #1 CRM platform, offering sales, service, marketing, commerce, and analytics solutions. Used by 150,000+ companies of all sizes, Salesforce's Launchpad programme helps startups access its full suite of tools at startup-friendly pricing.

Listed offerFree or discounted Salesforce solutions through Launchpad

The application currently accepts companies in the US, Canada and EMEA with verifiable external funding, including venture capital/debt, startup grants or angel funding. Acceptance is reviewed.

Help Scout

Customer support

Help Scout is a customer support platform built for growing businesses. Provides a shared inbox, live chat (Beacon), knowledge base, and reporting — all designed to feel like email, making it easy for support teams to onboard quickly and delight customers.

Availability needs review6 months free with Help Scout for Startups

Fewer than 10 employees; under $1M in funding; new Help Scout customers; partner affiliation required

MailTag

Customer support

MailTag is listed for email marketing and productivity workflows. The initial research scope includes mailtag analytics, smart scheduling, track your emails, generate optimized email signatures. Product capabilities, plan limits and current prices still need a vendor-source check.

SurveySparrow

Analytics

SurveySparrow is a survey and feedback platform: conversational forms, customer and employee surveys, product research and the ticketing that follows, with automation and integrations into the rest of the stack.

Listed offer$2,000 credit for $500

Startups two years old or younger, legally registered, with 50 or fewer employees; the credit pack is non-refundable and Enterprise plans are not part of the programme.

Userback

Collaboration

Userback is listed for customer experience and project management workflows. The initial research scope includes a voice for your customers, faster debugging, granular feedback, custom branding. Product capabilities, plan limits and current prices still need a vendor-source check.

Producter

Collaboration

Producter is listed for customer experience and productivity workflows. The initial research scope includes incorporate a feedback widget, share your public roadmap, collect feedback, manage customer issues. Product capabilities, plan limits and current prices still need a vendor-source check.

Harvestr

Collaboration

Harvestr is listed for customer experience and collaboration workflows. The initial research scope includes reporting and analytics, feedback organization and categorization, collaboration and team workflow, sentiment analysis. Product capabilities, plan limits and current prices still need a vendor-source check.

Distrobird

Customer support

Distrobird is listed for customer support and prospecting workflows. The initial research scope includes form tracking, web chat, cloud-based phone system, built-in dialer. Product capabilities, plan limits and current prices still need a vendor-source check.

Hiver Gmail Extension is listed for customer support and collaboration workflows. The initial research scope includes manage customer conversations, streamline your workflow, connect your favorite applications, move to a multi-channel experience. Product capabilities, plan limits and current prices still need a vendor-source check.

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