Customer support startup programs

Every entry lists the benefit, eligibility, application route, and source.

10 programs

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HubSpot: Up to 90% off eligible products in year one

HubSpot · verified · Checked Oct 11, 2026

Listed benefitUp to 90% off eligible products in year one

Main tier: pre-seed, seed or Series A, with approved partner affiliation or verifiable venture funding. Series B and later do not qualify for that tier.

The main startup tier discounts year one by 90%, year two by 50% and year three by 25%. The entrepreneurial-organization tier offers 30% then 15%. Applies to net-new Professional/Enterprise products and requires an annual commitment.

Up to 30% off with HubSpot through Mercury Perks

HubSpot · verified · Checked Sep 2, 2026

Listed benefitUp to 30% off

Mercury customers; Associated with one of our approved entrepreneurial organizations. Get 30% off in your first year, and 15% off year two. If current HubSpot customer, discount cannot be applied but discounts can be provided on new Hubs or upgrades. Got questions? The answers are just an email away: hsfs@hubspot.com

Get 30% off in your first year, and 15% off year two.

6 months free with Help Scout for Startups

Help Scout · discovery · Checked Sep 2, 2026

Listed benefit

Fewer than 10 employees; under $1M in funding; new Help Scout customers; partner affiliation required

Help Scout for Startups gives qualifying early-stage companies 6 months of Help Scout completely free — the customer support platform built for growing teams that need email; chat; and knowledge base without enterprise complexity.

Intercom: 93% off in year one; paid helpdesk from $33/month

Intercom · verified · Checked Oct 2, 2026

Listed benefit93% off in year one; paid helpdesk from $33/month

New Intercom customers with fewer than fifteen employees and up to $10M in funding. Ongoing program participation is required for later-year discounts.

The Early Stage plan includes two Advanced seats, two Copilot seats and first-year monthly allowances of 300 Fin outcomes and 15 qualifications. Discounts step down to 50% and 25%. Extra Fin usage, phone, SMS and WhatsApp have separate/list-price charges.

90% off with Freshworks for Startups

Freshworks · verified · Checked Oct 11, 2026

Listed benefit

Under 1 year old or early-stage startup; not a current Freshworks customer; apply directly at freshworks.com/company/partners/startup-program

Freshworks for Startups can now provide early-stage businesses a long-term roadmap and targeted support to grow with us. This model provides more visibility, more access to mentorship, fundraising sessions, access to more resources and a network of 1000s of startups and partners across the globe.

Zendesk: Suite Professional and Copilot free for six months

Zendesk · verified · Checked Oct 11, 2026

Listed benefitSuite Professional and Copilot free for six months

New Zendesk customers with external funding from angel through Series B, founded less than ten years ago. The direct route allows up to fifty employees; approved partner routes can allow up to 250.

The direct startup route includes six months of Zendesk Suite Professional and Copilot for up to fifty agents. Selected investor or accelerator partners can unlock a one- or two-year term with different company-size limits. The longer partner term is not the standard direct offer.

Listed benefitFree or discounted Salesforce solutions through Launchpad

The application currently accepts companies in the US, Canada and EMEA with verifiable external funding, including venture capital/debt, startup grants or angel funding. Acceptance is reviewed.

The current Salesforce Launchpad offers approved startups free/discounted solutions, go-to-market guidance and community support. No universal dollar amount or discount percentage is published on the reviewed program page.

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